Privacy Policy
Effective October 23, 2026
Silicon Prairie Ventures and Hometown Haul are brands of Silicon Prairie Venture Services, LLC ("we" or "us"), of Ravenna, Nebraska. This policy explains what we collect when you visit our website or call, text or email us, and what we do with it.
What we collect
- Contact details you give us: name, phone number, email address and business name.
- Calls and texts: your phone number, the time, the content of messages, and call recordings and transcripts. Our phone lines are answered by Digital Intelligence agents, and calls may be recorded.
- Website visits: basic technical data such as browser type and pages viewed. The site uses no analytics or advertising cookies; our hosting provider may set a cookie needed for security.
How we use it
- To answer you and provide the services you ask for, including scheduling and follow-ups.
- To check and improve the quality of our service.
- We do not sell personal information.
Who processes it for us
The companies that run our phone, text, voice and email systems process your information on our behalf: Twilio (calls and text delivery), ElevenLabs (voice agents), Anthropic (language model), Google (email, calendar, file storage and cloud hosting), Cloudflare (website delivery) and Stripe (Hometown Haul payments). We share information with them only to run those services.
Text messages (SMS)
- We text you only if you texted us first, or you asked one of our agents to send you a text.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Text messaging opt-in data and consent are never shared with any third party.
- Reply STOP to stop receiving texts, or HELP for help. Message frequency varies. Message and data rates may apply.
How long we keep it
We keep call recordings, transcripts and text messages until you ask us to delete them, so our agents can remember you when you call again.
Your choices
You can ask what we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] or call (308) 222-8898.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We post any change on this page with a new effective date.
Contact
Silicon Prairie Venture Services, LLC, 121 West Seneca Street, Ravenna, Nebraska 68869. [email protected]. (308) 222-8898.